Now that we are officially “moved in” (or at least all of our stuff is at the new address…) Marianne and I wanted to take a minute and thank you, and everyone at Birkey Homes, for a terrific building experience. This past weekend was our first in the new house and we absolutely love it.
As you know, deciding to build a new house was not a decision we took lightly. And when we finally decided to build, finding a builder to put our trust in was critical to us. The quality of a Birkey home goes without saying. But beyond that, we were looking for that “right someone” who could guide us through the home building process. We started out very slowly, and we really appreciated the patience you demonstrated as we made up our minds to proceed with the house. You earned our trust, not only as a builder, but as a friend.
Throughout the process, your actions assured us, over and over again, that we had made the right choice. In a project like this, there are always going to be some bumps in the road. But we always knew that we could call you, anytime, and you were there for us. Thanks to your great work, there were only a few of those “bumps”. But you always made sure they were small (at least from our perspective), that the outcomes were fair, and that every issue was dealt with to our satisfaction. Your ultimate concern was always that we were happy.
Ken, please pass our appreciation on to Wayne, Doug and everyone else at Birkey, for a job very well done.
Thanks again. Hope to see you at the new house soon!
Darrell & Marianne Crane
Hello Doug….I love my new house! God is so good! Without Him in my life I would not have my house, and so awesome that He led me directly to you to build it!! I have been blessed!!
Enjoy a great week end!…………bev
This letter is to inform you how pleased we have been with our “Birkey” home. During the building process and beyond everyone at W. R. Birkey and Associates have worked very hard to assure our satisfaction with our home. The commitment and integrity shown by this company and its employees in providing a quality home has been unsurpassed. Thank you for a wonderful building experience. We have referred your company already to interested parties, and will continue to do so in the future.
Bill & Tracy Estep
Dear Doug, Wayne, Ron, Michelle, and Staff,
We would like to thank you for the wonderful work that you did on building our new home. We have been so pleased with everything about our house. The process that we went through was the easiest process that I could ever imagine. The personal time that you spent with us in creating our home for our family was greatly appreciated.
When we decided to build our home, we met with many builders. We were impressed with all of the positive reviews from previous customers and their satisfaction with the homes that you built for them. Your follow up with them & the feeling that you have given us for future follow up for problems or concerns regarding our home surpasses all other builders in the Michiana area.
I still cannot believe that Ron actually gave us his home phone number in case we had any questions or problems to be addressed.
I would highly recommend your services to anyone building a home in the Michiana area. Your expertise and reputation far surpasses other builders in this area. Thank You again for giving us the home of our dreams.
David, Tammy, and Adrianna Coil
Now that we have officially moved into our new Birkey home, we want to again express our satisfaction, admiration, and gratitude for a first-rate project. From our initial conversation last November through the exciting walk-through last Friday, you have been the guiding hand, a patient problem solver, and our trusted friend. We never anticipated what a great joy building our first home could be and the credit for this positive experience is because of you. There were only smiles from beginning to end.
Thank your for your expertise in hiring the very best subs. We thoroughly enjoyed meeting them and getting to know them and hope you’ll extend an invitation to each of them to visit us for a tour. All were topnotch, but special kudos to Mitch for all those beautiful finishing touches.
Please add our name to the extensive list of happy Birkey customers. We’d love to tell others about your exceptional company and show them our quality home.
We appreciate, too, how expertly everything was scheduled. The neighbor building two lots west of us congratulated us on “winning the race.” They won’t move in for another five weeks.
Remember your promise to stop by for coffee. If we don’t see you soon, we may have to manufacture something that “needs fixin”.
Jan & Jerry Lancelot
We want to express our sincere appreciation for all that you and the Birkey family have done to build our dream home. You have gone beyond meeting our expectations and we feel blessed to have been able to work with you and a company that demonstrated an outstanding work-ethic, wonderful attitude, and unquestionable integrity. In so many ways, the entire process from beginning to end was enjoyable, exciting, and fun. We’d like you to know that we are proud to say that we live in a home built by Birkey Homes because of the reputation of a quality built home that you carry throughout the community. The one thing that happened that we did not expect was that we would make such great friends with you, the contractors, and the Birkey family along the way. And because we became attached to you and the team, it was an emotional day when closing on the house and we came to realize the project was coming to an end. We’d like to say thank you again for a quality built dream home and the friendships we’ve made that we will cherish for many years.
Craig and Tami Lekarczyk
Annie and I just wanted to express our appreciation to you personally, and to Birkey Homes.
Our home purchase from you was by far the best real estate transaction we have ever experienced. Every detail in our transaction was accomplished exactly as we agreed.
Rarely in todays world do you find the kind of honesty and integrity that we experienced with yourself and Birkey Homes.
I would definately recommend Birkey homes to anyone seeking a high quality home.
By the way Ken, we still cannot find anything to complain about after 2 months of looking. Hats off to great quality!
Mark & Ann Schuck
Dear Ken & Birkey Homes,
We are so pleased with our new house! We can’t believe that it’s only been one month since we moved in – we are so at home here. It is every thing we hoped for and more!
We wanted to thank you for making our building process such a great experience. You were with us every step of the way – even when we kept changing paths! You and your crew supported our decisions and listened to our many concerns with consideration and kindness. Never did we feel like we were imposing on you if we needed a question answered. Ken, you even were able to keep your sense of humor through it all! and YES it was FUN!
We would highly recommend your company to anyone – and already have! After hearing how stressful it would be to build – we’re still waiting for the stress to begin! Thank you for blessing us with a positive home building experience!
Dan & Becky Wood
La Porte, IN
I am writing to thank you and your team for your work on our beautiful new home. With the completion of the first floor this spring, and the finished basement this summer, we have been extremely satisfied with the quality of our new home. We had previous experience in building homes, which was positive, but our experience with Birkey has been exceptional. The attention to detail, customer focus, and excellent communication from every member of the Birkey team was unmatched. Your process and experience kept us both on budget and on schedule. We appreciated your environmentally friendly building processes and use of energy efficient building materials, which are already apparent in our utility bills.
As with any complicated project, sometimes, things don’t go as planned. On these occasions, the Birkey Team was at its best. It was clear that our total satisfaction with every aspect of the building process and the final product was your highest priority. I would highly recommend Birkey Homes to friends, family members or colleagues interested in building or remodeling – in fact I already have!
Mike & Liz
Dear Birkey Homes:
We would like to thank you for the excellent service you gave us while building our new home. Because of your reputation, we began the process with high expectations. You not only met these, but exceeded them! We are extremely satisfied with our beautiful home and have received multiple compliments from our friends and family.
You built our house ahead of schedule and on budget. This is something many builders cannot claim. As we have talked to acquaintances who have gone through the process of building with other builders, we heard many stories of time delays and significant cost increases. We did not experience either of these with Birkey Homes.
The service and attention to detail from Birkey Homes was remarkable. Anytime we had concerns, Ken Swindler dealt with them in a timely manner. As first-time home builders, Ken guided us well and simplified a complex process. Even after completing our home, you have followed through on your promise to address any concerns (even normal settling and wear and tear) for an entire year after the closing!
We would highly recommend you to any of our friends or acquaintances who are considering the building process.
Now that we are in our home, we think of Birkey Homes as family – from Wayne Birkey to Ken Swindler to each of the subcontractors.
Thank you so much!
Tim & Michele Ashton
Dear Doug, Ron and Crew,
As a result of our experience over the past six months, we feel compelled to write this unsolicited letter of recommendation. After meeting with several builders early in the year we were anxiety-filled over the prospect of becoming involved in the homebuilding saga that many of us have heard stories about. We wondered whether there was something inherent in home building that made it often result in disappointment or frustration.
We ultimately picked Birkey Homes to build our home because we felt like Doug Birkey is someone we could work comfortably with. Our “gut” feeling was spot on! The sub¬contractors were all professional, courteous, and wonderful to work with. I can’t remember the issues and problems we had, but I do remember that every single time we did have a question or a problem, whether it was about construction or costs, our concerns were responded to immediately and our questions satisfied.
Everyone at Birkey Homes employees and subcontractors were professional and committed to excellence. We highly recommend Birkey Homes to others looking to build and would make our new home available at any time for prospective buyers to see first hand what Birkey quality really means.
Tanner & Nikki Leibovitz
Dear Birkey Homes,
We researched many home designs and toured many homes to “interview builders” in the area for over 2 years to see who would make the cut to build our home. Your knowledge and attention to treat us like clients from day one before we committed to you was genuine, even dressed in our running clothes at your home show. From the beginning we knew we had made the right choice, selecting a `Birkey Home”.
The home is certainly all that we had hoped it would be and more. The quality workmanship is commendable in every area. Through your organizational skills and commitment to customer satisfaction, you have made this process less stressful and more enjoyable than we could ever have imagined. Every commitment you made to us you have followed through on thus far.
The pricing with change orders and time schedule was just as you stated they would be. You and your crew accommodated all our changes, any concerns we had, to ensure that in every case we got what we wanted.
I’m not sure how you do it Wayne and Doug, but the professionalism and workmanship of all your workers was amazing. The framers, plumbers, electricians, painters, cabinet makers, floor and carpet installers, concrete pourers, the trimmer, landscapers, sound company, blind company and every person we may have forgot through the process treated us so well, and we wish that we could thank everyone personally for the wonderful job they did for us.
We hesitate to mention people specifically because we do not want to leave anyone out, but there are a number of individuals that really stand out.
If anyone asks us if we can recommend a reliable builder who is committed to building a top-quality home at honest prices, we will certainly tell them about our positive experience with Birkey Custom Homes.
Mike and Stephani Lehman